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Wednesday, 27 February 2013

Benefits Information

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As part of Swansea Council’s drive to help people in Swansea prepare for the UK Government’s changes to the welfare system, the benefits message is going mobile.

Around 80 vehicles in the Council’s fleet are being fitted with bilingual stickers with the words, “your benefits are changing” to help warn people who may be hit by the changes.  Swansea Council and other organisations across Wales have been working hard to get the message across.

Members of staff from the Benefits Service have been explaining the changes to people face to face, while Housing staff have visited more than two thousand council homes.

Swansea Council Leader David Phillips who is also the Cabinet Member for Anti-Poverty said: “Swansea, along with local authorities across the UK has had to thoroughly prepare for these changes which will not only have a huge impact on a large proportion of Swansea households, but we are expecting a knock on effect on Council departments as the changes bed in.

“Council staff and partner organisations have put in a mammoth effort to make sure the message reaches people and to help them plan for the changes as much as possible.

“For example, Swansea is the first Welsh local authority to forge a groundbreaking partnership with the local Credit Union (LASA) setting up new account packages to help people adjust to the changes and help them budget.”

You can find out more about what the changes are by visiting the:Your Benefits are Changing’ website. You can also ring them on 0300 303 1073 or you can text Change to 80018 to find out if your Housing Benefit will be reduced.

Council tenants who need help or advice should ring the rents team on 534094 or email

rentsteam@swansea.gov.uk


 

rentsteam@swansea.gov.ukrentsteam@swansea.gov.uk

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